Terms of service
Paws2Day Terms of Service
Overview
These Terms of Service govern your use of the Paws2Day website and your purchases from Paws2Day. By visiting our store, placing an order, or otherwise using our services, you agree to these Terms of Service and any policies referenced here.
If you do not agree with these terms, please do not use the store or place an order.
1. Online Store Terms
You must be legally permitted to make purchases in your location to use this store.
You may not use our products, website, or services for any unlawful, fraudulent, abusive, or unauthorized purpose.
You agree not to interfere with the security, operation, or functionality of the website.
2. Products and Product Information
We make reasonable efforts to display product descriptions, images, colors, specifications, pricing, and other information accurately.
However, product appearance may vary slightly from photographs because of screen settings, packaging updates, manufacturing changes, or supplier-provided imagery.
Product availability may change without notice.
Paws2Day may update, discontinue, limit, or replace products when reasonably necessary.
3. Pet Product Use
Products should be used according to their intended purpose and any instructions or warnings provided with the product.
Pet owners are responsible for choosing products appropriate for their animal’s size, age, behavior, and needs.
Toys, chews, enrichment products, and similar items should be inspected regularly for wear or damage. Pets should be supervised when appropriate.
Paws2Day does not provide veterinary or medical advice. If you have concerns about your pet’s health or whether a product is suitable for your pet, consult a qualified veterinarian.
4. Orders
Placing an order does not guarantee that the order can be fulfilled.
We reserve the right to decline or cancel an order when reasonably necessary, including situations involving:
- Product unavailability
- Pricing or listing errors
- Suspected fraud or unauthorized payment activity
- Incorrect customer or shipping information
- Supplier or fulfillment issues
If we cancel an order after payment has been collected, an appropriate refund will be issued to the original payment method.
5. Pricing and Payments
Prices are displayed in the currency shown on the store and may change without notice.
Applicable taxes, shipping charges, duties, or other charges may be added during checkout when required.
You agree to provide current, complete, and accurate billing and payment information when making a purchase.
We may correct accidental pricing, product, or promotional errors when discovered.
6. Supplier Fulfillment
Some Paws2Day products are fulfilled through third-party suppliers, including suppliers connected through Shopify’s fulfillment and supplier network.
This means products within the same order may ship from different locations, arrive in separate packages, or have different delivery timelines.
Supplier involvement does not change your ability to contact Paws2Day regarding your order.
7. Shipping
Shipping availability, rates, estimated delivery times, tracking, international shipping, and related matters are governed by our Shipping Policy.
Delivery estimates are not guarantees. Delays caused by carriers, weather, customs, address errors, supplier issues, or circumstances outside our reasonable control may occur.
8. Returns and Refunds
Returns, refunds, damaged items, incorrect items, cancellations, and return eligibility are governed by our Return & Refund Policy.
Customers should contact Paws2Day before returning an item so the correct return instructions can be provided.
9. Promotions and Discounts
Discounts, promotional codes, special offers, and sales may be subject to additional conditions.
Unless otherwise stated, promotions cannot be combined, exchanged for cash, or applied retroactively to previously completed purchases.
We may modify or end promotions when appropriate, subject to applicable law.
10. Prohibited Uses
You may not use the website or services to:
- Violate applicable laws or regulations
- Commit fraud or impersonate another person
- Transmit malicious software or harmful code
- Attempt unauthorized access to the website or connected systems
- Collect personal information about others without authorization
- Harass, threaten, abuse, or discriminate against others
- Interfere with the operation or security of the store
- Use automated methods to misuse or overload the website
We may restrict access when we reasonably believe these terms have been violated.
11. Intellectual Property
The Paws2Day name, branding, written content, graphics, store design, and original materials belong to Paws2Day or their respective owners and may be protected by intellectual property laws.
Product names, logos, images, or trademarks belonging to suppliers or other companies remain the property of their respective owners.
Content from the store may not be copied, reproduced, distributed, or commercially exploited without appropriate permission.
12. Third-Party Services and Links
Our store may use or link to third-party services, including payment processors, shipping carriers, suppliers, Shopify services, social media platforms, and other service providers.
We are not responsible for the independent content, privacy practices, availability, or actions of third-party websites or services that we do not control.
Your use of third-party services may also be subject to their own terms and policies.
13. Disclaimer of Warranties
To the extent permitted by applicable law, the website and services are provided on an “as available” basis.
We do not guarantee that the website will always operate without interruption, delay, or technical error.
Nothing in these Terms limits any rights or warranties that cannot legally be excluded under applicable consumer-protection laws.
14. Limitation of Liability
To the fullest extent permitted by applicable law, Paws2Day will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products where such liability may legally be limited.
This section does not exclude or limit liability that cannot be excluded under applicable law.
15. Indemnification
To the extent permitted by law, you agree to be responsible for losses or claims resulting from your unlawful use of the store, violation of these Terms, or infringement of another person’s rights.
16. Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.
17. Termination
We may suspend or terminate access to the store or services when reasonably necessary because of fraud, abuse, security concerns, unlawful activity, or a material violation of these Terms.
Obligations that arose before termination may continue where applicable.
18. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, products, services, legal requirements, or store operations.
The current version will be posted on this page. Continued use of the store after an update constitutes acceptance of the revised Terms where permitted by law.
19. Governing Law
These Terms are governed by the laws applicable to Paws2Day and its operations, subject to any mandatory consumer rights that apply in the customer’s location.
20. Contact
Questions about these Terms of Service can be sent to Paws2Day through the contact options provided on our store.